AI Sales Assistant

Seamlessly connect your store, assist customers at every step, and increase sales with intelligent AI.
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The strategic AI integration becomes imperative, fundamentally altering the dynamics of  customer interactions to market dynamics. 
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AI Sales Assistant – Smarter Shopping, Higher Conversions

Connect your shop, guide your customers, and sell more with AI.
In online retail, speed and convenience matter most. Customers want instant answers about product availability, delivery times, and their order status. At the same time, businesses want to reduce abandoned carts, recommend relevant products, and boost overall sales. BrightDove’s AI Sales Assistant bridges that gap by integrating directly with your e-commerce system and acting as a true digital salesperson.

Instead of being a simple chatbot, the Sales Assistant has access to your inventory, order history, and product catalog. It can recommend in-stock alternatives when an item is unavailable, upsell related products, and check the status of customer orders in real time. By guiding customers through the buying process — from browsing to checkout — the Assistant not only improves the shopping experience but also drives measurable growth for your store.
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Key Benefits

With the AI Sales Assistant, customers enjoy faster answers and smoother shopping, while businesses see higher conversions, fewer abandoned carts, and greater average order values through smart recommendations.

  • Real-time Inventory Checks – Tell customers what’s in stock instantly.
  • Order Tracking – Check status of ongoing orders directly in chat.
  • Upselling & Cross-selling – Suggest related or premium products automatically.
  • Alternative Suggestions – Recommend substitutes when a product is out of stock.
  • Seamless Checkout Guidance – Guide customers through purchasing steps, reducing abandoned carts.

Use Cases

The Sales Assistant is perfect for e-commerce stores of all sizes, from niche online shops to enterprise-scale retailers. It can be adapted for multi-brand marketplaces, subscription-based products, and even B2B sales, where product details and order statuses are critical.

Unlike generic e-commerce bots, the BrightDove Sales Assistant is directly tied to your systems. It understands your products, stock levels, and sales process, making it a true part of your sales team. Scalable and flexible, it’s built to support both growing shops and established enterprises.

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