Get in touch with us for questions about plans, features, or support. We’ll make sure you get the answers and guidance you need to make the most of BrightDove
Have a question about BrightDove or need help getting started? Our team is here to support you with everything from plan details to setup guidance. Whether you’re a new user exploring the free plan or looking to scale, just reach out — we’ll be glad to help.
Get in touch
Have a question or need help? Just fill in the form and we’ll be in touch.
Quick answers before you reach out
Here are a few of the most common questions we get. If you don’t see what you’re looking for, just send us a message — we’ll be happy to help.
How quickly will I get a reply?
We usually respond within 24 hours, often much faster during weekdays. If you reach out over the weekend or on holidays, we’ll get back to you first thing on the next business day.
Do I need to pay to try BrightDove?
No. Our Free plan is fully functional and includes everything you need to test the platform, including knowledge base uploads and GPT model choices. It’s a risk-free way to see how BrightDove fits your needs before upgrading.
Can you help me set up my chatbot?
Yes. BrightDove is designed to be simple, with step-by-step setup that most users complete in minutes. But if you’d like hands-on help, we also offer optional onboarding support to guide you through setup, uploads, and customization.
Do you offer custom solutions for larger businesses?
Yes. If you need advanced integrations, higher limits, or dedicated support, our Enterprise plan is tailored to your needs..
